← Help Center
Billing & Payments
- Setting Up BillingConnect your bank account and configure dues collection
- Dues & PaymentsPay dues, view payment history, and manage autopay
- Connecting Stripe to accept HOA duesHow to connect your HOA's bank account through Stripe so members can pay dues online.
- Setting Up AutopayHow to choose recurring services for autopay, understand the fee preview, and manage your payment method.
- FinancesView bank transactions, track cash on hand, set account goals, generate financial reports, add board notes, and review Stripe payout deposits
- PaymentsView what you owe, pay dues, one-time charges, and manage saved payment methods
- How Dues Collection Works (Board Guide)How the board configures autopay collection, monitors coverage, and handles payment failures.
- Making a One-Time PaymentHow to pay an open dues invoice manually, with or without autopay enrolled.
- What to Do When a Payment FailsWhy autopay or one-time payments can fail, what each failure means, and how to resolve it.
- Late FeesHow the board issues late fees, sets a standard amount, and voids them — and how residents view and pay them.
- Understanding Processing FeesWhy there are processing fees on dues payments, how they're calculated, and how to pay less.
- Handling Payment Disputes (Board Guide)What disputes are, how to respond inside Fourplex, and the deadline that matters.
- Your HOA's public websiteWe auto-generate a public page at <your-hoa>.hoasite.org so Stripe accepts your HOA as a business.