Terms of Service
Last updated: April 22, 2026
These Terms of Service are between you and TVB Apps LLC, a Washington limited liability company doing business as Fourplex ("Fourplex," "we," "us," or "our"). By signing up, you agree to these terms.
The Service
Fourplex provides HOA management software for small, self-managed communities. Current features include a shared inbox, calendar with reminders and meeting notices, document storage, meeting coordination, member directory, records request tracking, maintenance request tracking, and HOA dues billing with autopay (credit card and bank transfer). Additional features are released as they become available.
Subscription and Billing
Fourplex is billed monthly:
- Community: $20/month for communities with up to 25 units
- Custom: For communities with 25 or more units, contact us for pricing
Billing is charged to the payment method on file at the start of each billing period.
Payment processing
HOA dues, fees, and subscription charges are processed by Stripe, Inc. When you or your members make a payment, Stripe collects and stores the payment details. Fourplex stores only non-sensitive payment metadata. By making a payment, you also agree to Stripe's Services Agreement.
Cancellation
You may cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period. No refunds are issued for partial months.
Your Data
Your HOA's data is yours. We don't claim ownership of the data you enter into Fourplex. You can export your data at any time.
Usage limits and fair use
Fourplex reserves the right to set, change, and enforce reasonable usage limits at any time — for example, on storage, number of members, number of units, emails sent, or API requests. We will publish any applicable limits on our pricing page or in your account settings, and we will give reasonable notice before reducing limits that affect your existing plan. We may make exceptions to published limits at our discretion, including suspending or restricting access to accounts that we reasonably believe are being used abusively, fraudulently, or in violation of these terms.
Acceptable Use
You agree not to use Fourplex to:
- Violate any applicable laws or regulations
- Store or transmit unlawful, defamatory, or harmful content
- Attempt to gain unauthorized access to any part of the service
- Attempt to circumvent, overload, or abuse the service, including through automated scraping, excessive API usage, or bulk operations beyond reasonable individual use
Liability Limitation
Fourplex is provided "as is." We are not liable for any indirect, incidental, or consequential damages arising from use of the service. Our liability is limited to the amount you paid in the 12 months preceding the claim.
Changes to These Terms
We may update these terms from time to time. We'll notify users by email before material changes take effect.
Contact
For questions about these terms: hello@getfourplex.com